AI in the public sector
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AI is the catalyst for an efficient and attractive public sector at the service of citizens
We support authorities and institutions in the public sector in Germany in making their services and internal processes more efficient, transparent and citizen-friendly through the targeted use of artificial intelligence. We integrate our AI solutions in specific use cases such as the automation of application processing, the intelligent analysis of citizens' inquiries or the real-time optimization of emergency management - always with the vision: people lead, AI supports
Key challenges in the public sector and our solutions
01 SHORTAGE OF SKILLED WORKERS - INCREASING DEMAND BUT LACK OF CAPACITY
By 2040, the German economy will lack around 3.3 million skilled workers; in the public sector, around 1 million by 2030, especially in IT and digitalization. Overstretched teams and a lack of expertise are causing projects to fail. Comprehensive digitalization with AI is urgently needed to modernize administration and speed up procedures.
- Process automation: AI digitizes the entire process flow
- Document intelligence: Automatic recognition, structuring and evaluation of incoming documents with decision proposals
- Increased efficiency: staff can complete the same amount of work in significantly less time
02 MANY MEDIUM, BUT LITTLE PRODUCTIVE OR SCALED
Despite high investments, productive AI solutions remain rare: Decentralized responsibility leads to many isolated PoCs without learning effects - mistakes and developments are repeated. Central prioritization of effective use cases and coordinated scaling could achieve sustainable success.
- Funnel management: We prioritize AI initiatives according to maturity, benefit and scaling potential and create a focused AI portfolio.
- From POC to production: We further develop POCs and MVPs and transfer them into productive systems.
- AI scaling: We design AI-ready platforms, scalable across ministries, state administrations and municipalities.
03 Development of AI governance and competence
Rigid processes, lengthy procurement and traditional methods slow down AI; a lack of AI/change expertise and centralized training exacerbate the problem.
- AI expertise: training & train-the-trainer courses for safe, independent use of AI
- Establishing governance: We secure AI in the public sector through accountability structures, compliance and transparency
- Modernization: AI processes shorten approvals - iterative and agile
Nils Weigeldt
We transform administration with customized AI solutions
AI governance & compliance
Establishing and anchoring guidelines, roles and decision-making processes for the responsible and legally compliant use of AI - including compliance checks in line with the AI Act and GDPR
Strategic AI portfolio management
Establishment of a central project office to manage all AI projects. We provide support with prioritization, project evaluation and coordination across departments and specialist areas.
AI-supported process automation
Automation of routine tasks such as application processing or document management to speed up administrative processes.
Enterprise GPT/LLMoin
LLM-based chatbots and co-pilot functions for citizen and employee portals.
Predictive analytics
ML models for resource planning, fraud detection and early warning systems, fed by image and sensor data as a central data source.
AI-supported research and decision support
Intelligent solution for efficient query handling in the asylum process: Shortens search time, provides decision recommendations, saves resources and supports complex requirements.
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